"EMRI (Emergency Management and Research Institute) is a pioneer in Emergency Management Services in India. It is a not - for - profit professional organization founded, funded and nurtured by Mr.B.Ramalinga Raju, founder and Chairman, Satyam Computers and his brothers. Operating in the Private Public Patrnership (PPP) mode, EMRI is the only professional Emergency Service Provider in India today.EMRI handles medical, police and fire emergencies through the ' 108 Emergency service'. This is a free service delivered through state- of -art emergency call response centres and over 610 ambulances accross Andhra Pradesh and Gujarat. With the expansion of fleet and services set to spread accross more states in 2008, EMRI will have more than 2000 ambulances covering a population in excess of 200 million by July 2008."This is one of India's great healthcare success stories ! They provide emergency medical care which is as good as the US 911 care - at one tenth of the cost ! This is a great example of using a clever mix of managerial skills; advanced technology; entrepreneurship and public-private partnership to provide high quality medical care. It's a very inspiring story - and is full of lessons we can all learn from.
Posted by Dr Aniruddha Malpani, MD